Security & Confidentiality
Your Case Is Confidential. Your Medical Imaging Should Be Too.
Lightning Medical maintains controlled processes for every stage of the imaging workflow — from secure file transfer through image production and delivery. Medical imaging in litigation is sensitive. We treat it that way.
Confidentiality Is Part of the Service
Law firms and medical experts entrust Lightning Medical with sensitive case materials — DICOM imaging studies tied to active litigation matters. Our workflow is designed around that responsibility. Controlled intake, secure transfer, case identification, source-file preservation, and confidential handling are not add-ons. They are built into how we operate.
Our Practices
How We Protect Your Case Materials
Transfer
Secure File Transfer
Lightning Medical does not accept DICOM imaging studies via unsecured email attachments or public file-sharing links. After a quote is confirmed, we provide instructions for approved secure transfer methods. Physical media — CD, DVD, USB — can be mailed directly to our facility.
- No unsecured email attachments accepted for DICOM studies
- No public file-sharing links (Dropbox, Google Drive, WeTransfer, etc.)
- Approved secure digital transfer methods provided after quote confirmation
- Physical media accepted via direct mail to our facility
Access
Controlled Access
Access to case materials at Lightning Medical is limited to personnel directly involved in processing the matter. DICOM studies and associated case information are not shared, distributed, or made accessible beyond what is required to fulfill the order.
- Case materials accessed only by personnel processing the matter
- No distribution of imaging studies or case information beyond order fulfillment
- Physical media and digital files handled under controlled conditions
Identification
Case Identification
Each matter is tracked by case identifier throughout the workflow. Image sets are labeled and organized per client instructions. Lightning Medical does not commingle case materials between matters.
- Each matter tracked by case identifier throughout the workflow
- Image sets labeled and organized per client instructions
- No commingling of case materials between separate matters
Source Files
Source-File Preservation
The original DICOM study is preserved intact throughout the imaging process. Lightning Medical produces outputs from the source study without altering, deleting, or modifying the original imaging data.
- Original DICOM study preserved intact throughout processing
- No alteration, deletion, or modification of source imaging data
- Physical media returned or handled per client instructions after processing
Production
Confidential Image Production
Image production at Lightning Medical is performed under controlled conditions. Completed image sets are not retained beyond what is required for order fulfillment and quality assurance. Client instructions govern what is produced — Lightning Medical does not independently select, interpret, or retain copies of case imaging.
- Image production performed under controlled conditions
- No independent selection or interpretation of case imaging
- Completed image sets not retained beyond order fulfillment and QA
- Production governed entirely by client or expert instructions
Delivery
Secure Packaging & Shipment
Physical image sets are securely packaged for shipment. Deliveries are made via tracked carrier to the law firm, medical expert, or designated destination. Digital deliveries use approved secure methods. Delivery confirmation is provided on request.
- Physical sets securely packaged for shipment
- Tracked carrier delivery to law firm, expert, or designated destination
- Digital delivery via approved secure methods only
- Delivery confirmation available on request
In Summary
What This Means for Your Matter
No unsecured transfers
DICOM studies are never accepted via unsecured email or public file-sharing services.
No independent image selection
Lightning Medical does not independently determine which images are medically significant. All production is based on client or expert instructions.
No commingling of matters
Each case is tracked separately. Materials from one matter are never mixed with another.
No unauthorized retention
Completed image sets and source files are not retained beyond what is required for order fulfillment and quality assurance.
Tracked delivery
Physical shipments go out via tracked carrier. Digital deliveries use approved secure methods.
Physical media returned
Original physical media — CD, DVD, USB — is returned or handled per your instructions after processing.
Disclaimer: Lightning Medical provides medical image reproduction and litigation-support services. Lightning Medical does not provide medical diagnoses, radiological interpretations, medical opinions, or legal advice. Lightning Medical does not independently determine which images are medically significant. Images are reproduced based on client or expert instructions only.
Questions About Our Process?
Contact Lightning Medical to discuss your matter's specific confidentiality or handling requirements before submitting a quote request.